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FOR AFTER HOURS EMERGENCIES, PLEASE CALL - 512.923.2057

Jonestown Water Supply
A non-profit member owned Water Supply Corporation (not affiliated with any municipality or taxing district)
(512) 267-7144
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(512) 267-7144
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Alerts

UPDATE ON WATER 9:00am

August 24, 2026

BOIL WATER NOTICE

August 23, 2026

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Alert

Alerts

UPDATE ON WATER 9:00am

August 24, 2026

The water system is producing at capacity. There are still some areas without water. Please refrain from all non essential uses of water, including long showers, laundry and dishwashing. Please ensure that all irrigation systems are turned OFF until further notice. Please help your neighbors by conserving water as some are still out.  

Don’t leave valves open, but instead check periodically for water to return. Once it has open, faucets long enough to allow air to escape, the use only what is necessary.

We are still on a boil water notice until futher notice. 

Alerts

UPDATE ON WATER 9:00am

August 24, 2026

The water system is producing at capacity. There are still some areas without water. Please refrain from all non essential uses of water, including long showers, laundry and dishwashing. Please ensure that all irrigation systems are turned OFF until further notice. Please help your neighbors by conserving water as some are still out.  

Don’t leave valves open, but instead check periodically for water to return. Once it has open, faucets long enough to allow air to escape, the use only what is necessary.

We are still on a boil water notice until futher notice. 

BOIL WATER NOTICE

August 23, 2026

Boil Water Notice for Community Public Water Systems

Water is starting to be restored to the system. 

August 23, 2026

 

Due to low water pressure and water outages, the Texas Commission on Environmental Quality has required the Jonestown Water Supply Corporation to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc).

Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions).

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.

In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.

When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes.

Once the boil water notice is no longer in effect, the public water system will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

If you have questions concerning this matter, you may contact John Tichi at 512-267-7144

UPDATE ON WATER

August 23, 2026

JONESTOWN WSC URGENT WATER CONSERVATION NOTICE:

The raw water line leak has been repaired. Crews are currently working to remove air from the water line and restore normal operations. Water is flowing to the treatment plant at this time, but at a limited rate.

EFFECTIVE IMMEDIATELY: STOP ALL NON-ESSENTIAL WATER USE UNTIL FURTHER NOTICE. Please discontinue activities including:

• Lawn and landscape watering

• Dishwashing

• Laundry

• Filling bathtubs, pools, or other large containers

• Any other non-essential water use Essential water use should be kept to an absolute minimum.

Your cooperation is critical while we stabilize the system and restore normal water flow to the treatment plant. We will provide an update as soon as normal operations can resume. Jonestown Water Supply Corporation Thank you for your patience and cooperation.

EMERGENCY

August 22, 2026

STOP all non essential water use immediately. Turn off all irrigation systems untl further notice.

Water Restriction Still in Effect

August 15, 2026

NEW WATERING SCHEDULE EFFECTIVE IMMEDIATELY
In an effort to spread out the high usage demands for watering, Jonestown Water Supply has implemented a revised watering schedule.
ODD numbered addresses may water on TUESDAYS from 12am-7am OR 7pm-12am
EVEN numbered addresses may water on THURSDAYS from 12am-7am OR 7pm-12am
COMMERCIAL (included HOA's) accounts may water on FRIDAYS from 12am-7am OR 7pm to 12am
You may continue to water with a hand held hose at anytime.
Friendly reminder that Jonestown Water Supply is still in stage 2 water restrictions. This means that you may only water ONCE a week between the hours of 7pm and midnight OR midnight and 7am. 
RESIDENTIAL AUTOMATIC IRRIGATION SYSTEMS:
Odd numbered addresses WEDNESDAYS and Even numbered addresses THURSDAYS
RESIDENTIAL HOSE END WATERING:
Odd numbered addresses SATURDAYS and Even numbered addresses SUNDAYS
COMMERCIAL (INCLUDING HOA COMMON AREAS): FRIDAYS
Please email us with any questions: [email protected]

Stage 2 Drought Conditions

January 30, 2024

JWSC is Implementing Stage 2 of its Drought Contingency Plan (DCP). Mandatory Watering is in effect!

Recent News | Jonestown Water Supply (myruralwater.com)

The DCP can be found in its entirety at Drought Contingency | Jonestown Water Supply (jonestownwsc.org)

Stay tuned here to the latest alerts from Jonestown Water Supply!

Subscribe to have News & Notices, and Alerts delivered via email or text! Just another way we are working to better serve our community.  

Contacts

Jonestown Water Supply
10700 Crestview Drive
Jonestown, TX 78645
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(512) 267-7144

Recent News

  • Rate Increase
  • WELCOME NEW BOARD MEMBER: RICHARD LAW
  • Stage 2 Drought Conditions STILL IN EFFECT!!
  • Stage 2 Drought Conditions 2nd Mandatory Watering Schedule
  • Stage 2 Drought Conditions
View All News »

Related Links

  • Texas Rural Water Association
  • National Rural Water Association
  • Water Conservation Tips
  • Environmental Protection Agency

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